FAQ

Frequently asked question

What is Our mission?

As you are known, traditional electricity relies heavily on fossil fuels such as coal and natural gas. Not only are they bad for the environment, but they are also limited resources. Our mission is to empower the world by developing a series of high-standard clean, efficient, and reliable portable lithium power backup products as an alternative to a noisy gas generator on the market. Own our MAXOAK product, durable enough for years, lifetime service, and technical support all the time. Whenever you need us, we stand behind you anytime.

Q: The advantages of a lithium power station compared with a gasoline generator?

A: It has below advantage compared with gas generator:

  • More compact and lightweight

  • Zero emissions, Eco-friendly

  • No fumes, Cost-efficient, less maintenance

  • Flexible recharge from AC/Car/Solar

  • Silent operation

Q: What are the occasions of portable Power storage?

A: Indoor and outdoor use such as:

  • Home backup

  • Festivals/BBQ/Party

  • Medical devices like CPAP

  • Outdoor adventure/travel/camping/tailgating/van life

  • Disaster relief like hurricane/flood/wild fire/earthquake power breakout

  • Event production/filmmaking/photography/drone…

With the portable power station in hand, there is no reason to be left in the dark if you suddenly lose power.

 

Q: What types of devices can your power station charge?

A: The power station can charge all kinds of devices such as CPAP, Laptop, Phone, tablet, led lamp, drone, car mini-fridge, Gopro, SPEAKER, TV screen, Camera, etc.

 

Q: How long can the power station run my device?

A: You can roughly calculate the charging time:

you need to do some search or check the power of your device, and it should not exceed our max. Power limits.

charge time(rough calculated) = our power station Wh* 0.85 / operating power of your device

This is the theoretical value calculated: charge it without using it. Actual working time may vary on how you use the device, pls inquiry seller for details.

 

Q: What types of charging ports is your power station equipped with?

A: Our Power Stations featured multiple Outputs: AC, DC, and a USB port that can power up all kinds of small electronic gadgets ranging from laptops, smartphones, drones, go-pros, cameras, CPAP, and much more

 

Q: How to recharge our power station?

A: Our power station can be recharged by a wall charger/solar charger and car charger. Some models need to buy a dc to a car power inverter for full car recharge. Pls, check with the seller before purchasing.

 

Q: How to choose the solar panel?

A: make sure it meets the below:

  1. Open Circuit Voltage(OCV) is within our input voltage range,

  2. The current and power do not exceed our max. input current/power limits

  3. With the same power connector (MC4 or Anderson)

 

Q: how to contact the seller?

  • A: You can contact us by SNS media such as Facebook/Instagram/Youtube or official website or email us: sale-eu@maxoak.net. We will respond.